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Knitted Tank Top & Shorts Set

Knitted Tank Top & Shorts Set

Hilo shop

Regular price $46.00 CAD
Regular price $0.00 CAD Sale price $46.00 CAD
Sale Sold out
Shipping calculated at checkout.
Size
Color

Knitted Tank Top & Shorts Set 

Fabric: 100% Cotton

Care
Machine wash cold with like colors.
Do not Bleach. Hang dry.
Cool iron if needed. Do not dry clean

Shipping

FREE SHIPPING

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in Asia by ePacket or EMS and in USA by USPS.

SHOP NOW and Enjoy FREE SHIPPING! Limited Time Offer!
When happens after placing my order?

You will receive an order confirmation to your provided email address. Please check your junk mail if you have trouble finding it in inbox. 

All orders will be dispatched from our warehouse within 1-3 business days. In peak periods please allow for up to 5 business days for dispatch.

What happens if I entered the wrong address?

If you see any mistakes in the address you submitted, please send us an email immediately with a title 'URGENT' so we can correct it before being shipped out.

It is the responsibility of the customer to ensure personal details such as delivery address and contact details are accurate and correct as once your order has been dispatched, we cannot alter address details and you will be charged the standard applicable postage rate to resend if it is returned to sender.

How do I track my order? 

You will receive a shipping confirmation email as soon as your order is on its way. Tracking can take between 2 – 4 days to update so please be patient.

When will I receive my order?

Here are our current average delivery time to the following countries:

 Countries 

Shipping Method

Shipping Time (Est)

United States

Standard

8-14 Working Days

United Kingdom

Standard

8-10 Working Days

Australia

Standard

8-14 Working Days

Canada

Standard

7-16 Working Days

Rest of the World

Standar

8-16 Working Days

 

Where will my package ship from?

We are a Gold Coast based small business, however we work with a logistic partner in US / Europe / Asia to be able to ship to multiple countries at an affordable rate. This allows us to provide our customers with a great price point.

Lost or stolen orders

The Hilo shop accepts no responsibility for lost or stolen items that have been confirmed as successfully delivered by the courier. The company does not reimburse or replace orders that have been confirmed as delivered by the courier and are reported lost or stolen.

Have more questions?

If you have any questions unanswered, please email us at hello@thehiloshop.com

 

Return policy

Change of Mind

You may cancel an order within 12 hours after you place your order. 

You can contact our support team via email at hello@thehiloshop.com within 12 hours if you want to change the size or variants before we process your order.

Returns

Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

Please note that there are items that are not eligible for a return due to safety and sanitary reasons, so please choose carefully. These categories include

  • Cots
  • Bassinets
  • Mattresses
  • Play Mats
  • Furniture
  • Intimates

To start a return, you can contact us at hello@thehiloshop.com. 

You’ll also need the receipt or proof of purchase. Items sent back to us without first requesting a return will not be accepted.

Upon receipt of the return The Hilo shop reserves the right to deny a return if the merchandise does not meet the return policy requirements. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment,

 

REFUNDS (if applicable)


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Once your return is received, please allow 5-10 business days for processing and 3-4 business days for your refund to appear to your original form of payment.

Please note, an $5 handling fee will be deducted from your total refunded amount. 

For non-faulty items, customers are responsible for the shipping return fee. If you decide to return a product that is in perfect condition and without any defects, kindly note that the shipping return fee will be your responsibility. We encourage you to review your purchase carefully before initiating a return. For faulty or damaged items, please contact our customer support for assistance with the return process. Thank you for your understanding.

LATE OR MISSING REFUNDS (if applicable)


If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@thehiloshop.com

You can always contact us for any return question at hello@thehiloshop.com

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